Segway Ninebot F3 Electric Scooter
Description
Description
Segway F3 Electric Scooter
55km of Adventure | Dual Suspension System | Smart Navigation & Display
The all-new F3 combines efficiency, convenience, and comfort to create the ultimate, everyday ride. With the latest smart technologies and an intuitive and portable design, it is tailor-made for tech-savvy commuters and includes everything from long-range capability, a comfortable suspension system, to front locking rims to make your daily travel easy and effortless.
- 55km Maximum Range
- Max. Speed up to 32km/h
- 1000 W Max. Power
- 20% Climbing Slope
- Front Hydraulic & Rear Elastomer Suspension
- 10-inch Self-Sealing and Maintenance Free Tyres
- Segway AirLock - Bluetooth Unlocking Technology
- Segride™ - Stability Enhancement System
- Smart TFT Display - Multifunction Interface
- Bright Lighting System
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[1] Max. Climbing Slope: Tested while riding with 70% (+10%) battery, 165Ibs (75 kg) load, at a speed of 9.3 mph (15 km/h) climbing up a 10 m long slope (the speed greater than 3.7 mph (6 km/h) when passing through the slope).
[2] Eco Mode Range: Tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ± 5°C (77 ± 9 °F), at the max. speed of 15 km/h (9.3 mph) and maintaining it on pavement. Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
[3] Sport Mode Range: Tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ± 5°C (77 ± 9 °F), at the max. speed of 25 km/h (15.5 mph) and maintaining it on pavement. Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
[4] Eco Mode Range with additional optional battery: Tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ± 5°C (77 ± 9 °F), at the max. speed of 15 km/h (9.3 mph) and maintaining it on pavement. Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
[5] Sport Mode Range with additional optional battery: Tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ± 5°C (77 ± 9 °F), at the max. speed of 25 km/h (15.5 mph) and maintaining it on pavement. Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
[6] Navigation Function: The Navigation feature will be available for free during the first year. In partnership with HERE, we are continuously working to improve directions for eKickScooters. Please do not rely solely on the navigation directions; always be prepared to adjust your route or driving behavior according to real-time road conditions and local road and traffic regulations. You remain fully responsible for the safe operation of the vehicle while using the navigation feature.
[7] Apple Find My:
Please enable the vehicle to connect to Apple Find My network and pair the vehicle in Find My app. Then you can locate your vehicle via Find My app in your iPhone, iPad, Mac, etc., as well as via Find Items app on iWatch.
*To use the Apple Find My to locate this item, the latest version of iOS, iPadOS, or macOS is recommended. The Find Items app on Apple Watch requires the latest version of watchOS.
* Only for Apple devices with iOS 14.5, iPadOS 14.5 and maxOS Big Sur 11.1 and above.
* Apple, Apple Find My, Apple Watch, Find My, iPhone, iPad, iPadOS, Mac, macOS and watchOS are trademarks of Apple Inc. iOS is a trademark of Cisco and is used under license.
* Use of the Works with Apple badge means that a product has been designed to work specifically with the technology identified in the badge and has been certified by the product manufacturer to meet Apple Find My network product specifications and requirements. Apple is not responsible for the operation of this device or use of this product or its compliance with safety and regulatory standards.[8] IP Rating: The product is protected against high pressure water stream from any angle, which has been rated IPX6 for water resistance according to the IEC Standard 60529 and has been tested under controlled conditions. Do not charge the product when it is wet or in a moist environment. Immersion in liquid and the resulting damage is not covered by the warranty.
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*Please check and follow the latest laws and traffic regulations in your country, if and where these products can be used.
**Theoretical range: Tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ± 5°C (77 ± 9 °F), at the max. speed of 15 km/h (9.3 mph) and maintaining it on pavement. Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.
***The pictures and videos shown are for reference only. Actual product may vary, please refer to the actual product for details.
Specifications
Specifications
| Rider | |
|---|---|
| Minimum Age | 14+ years |
| Max. Rider Weight | 120 kg (265 lbs) |
| Dimensions and Weight | |
| Unfolded Dimensions | 1152 × 590 × 1262 mm (45.4 × 23.2 × 49.7 in) |
| Folded Dimensions | 1152 × 590 × 613 mm (45.4 × 23.2 × 24.1 in) |
| Net Weight | 18.6 kg |
| Range | |
| Theoretical Range | Up to 55 km (at 15 km/h) |
| Range at Medium Speed | Up to 40 km (at 25 km/h) |
| Range at Max speed | Up to 30 km (at 32 km/h) |
| Performance | |
| Top Speed | Up to 32 km/h |
| Climbing Angle | Up to 20% |
| Shock Absorption | Front Hydraulic & Rear Elastomer Suspension |
| Water Resistance | IPX6 (body), IPX7 (battery pack) |
| Battery | |
| Battery Capacity | 477Wh (46.8V) |
| Smart Battery Management System | Yes |
| Charging Time | Approx. 6 hours |
| Flash Charge | Yes |
| Motor | |
| Power Output | 450W |
| Maximum Power | 1000W |
| Wheel Drive | Rear Wheel |
| Traction Control System (TCS) | No |
| Brakes | |
| Front Brake | Disc Brake |
| Rear Brake | Electronic Brake |
| Lights & Indicators | |
| Front Light | 6W High Power + Daytime Running Light |
| Rear LED Light | Yes |
| Rear Brake Light | Yes |
| Ambient Lights | No |
| Integrated Indicators | Yes (Front and Rear) |
| Tyres | |
| Type | Tubeless Pneumatic with Jelly Layer (Self-Sealing) |
| Front Tyre Size | 254 mm / 10 inch |
| Rear Tyre Size | 254 mm / 10 inch |
| Connectivity | |
| App Monitor | Yes |
| Bluetooth | Yes |
| Segway AirLock | Yes |
| Apple Find My | Yes |
| Other Features | |
| Folding Mechanism | Easy Folding (Requires Hands) |
| Info Display | Full Dashboard Display (Colour TFT) |
| TFT Screen Info | Speed, Battery, Modes, Maintenance, Bluetooth, Indicators |
| Riding Modes | 3 Modes (Eco, Standard, Sport) |
| Navigation | Yes |
| Cruise Control | No |
| Certified Reflectors | Yes (Front, Rear, Side - E-MARK) |
| Insurance Plate Holder | Yes |
FAQs
FAQs
Segway Ninebot F3 Electric Scooter – FAQ
What is the maximum speed of the Segway Ninebot F3?
The Segway Ninebot F3 has a maximum speed of approximately 32 km/h (19.9 mph) in Sport Mode.
Actual speed may vary depending on rider weight, battery level, road conditions, riding mode, firmware and regional configuration.
What is the range of the Segway Ninebot F3?
The approximate range depends on the selected riding mode:
- Sport Mode: up to approximately 30 km
- Drive Mode: up to approximately 40 km
- Eco Mode: up to approximately 55 km
Actual range may vary depending on rider weight, speed, road conditions, number of starts and stops, ambient temperature and riding style.
What riding modes does the Ninebot F3 have?
The Ninebot F3 includes four riding modes:
- Eco Mode: up to approximately 15 km/h
- Drive Mode: up to approximately 25 km/h
- Sport Mode: up to approximately 32 km/h
- Walk Mode: approximately 5 km/h
What age is the Segway Ninebot F3 suitable for?
The recommended rider age is 14 years and above.
What rider height is suitable for the Ninebot F3?
The recommended rider height is 140 cm and above.
What is the maximum rider weight for the Ninebot F3?
The maximum payload is 120 kg / 265 lbs.
How much does the Ninebot F3 weigh?
The Segway Ninebot F3 has a net weight of approximately 18.6 kg / 41 lbs.
What are the dimensions of the Ninebot F3?
The approximate unfolded dimensions are 1152 × 590 × 1262 mm.
When folded, the approximate dimensions are 1152 × 590 × 613 mm.
Can the Ninebot F3 be folded?
Yes. The Ninebot F3 features a folding mechanism with a quick-release lever for easier transport and storage.
When folded, the stem can be secured to the rear section of the scooter.
What motor does the Ninebot F3 use?
The Ninebot F3 uses a powerful motor with approximately:
- 450 W nominal power
- 1000 W maximum power
What battery does the Ninebot F3 use?
The Ninebot F3 uses a 46.8 V battery system with approximately:
- 477 Wh nominal energy
- 10.2 Ah nominal capacity
How long does the Ninebot F3 take to charge?
The approximate charging time is 8 hours with the supplied charger.
Charging time may vary depending on battery level, temperature and charging conditions.
Does the Ninebot F3 have a Battery Management System?
Yes. The Ninebot F3 includes an advanced Battery Management System with features including:
- Charge Time Tracking
- Smart Charge Scheduling
- Battery Health Monitoring
- Short Circuit Protection
- Overcurrent Protection
- Temperature Protection
- Overcharging Protection
- Under Voltage Protection
- Over-discharge Protection
- Customizable Charging Limit
Is the Ninebot F3 battery water resistant?
Yes. The battery pack itself is rated IPX7 for water resistance.
However, the scooter should never be submerged in water and should not be charged when wet.
What type of tyres does the Ninebot F3 use?
The Ninebot F3 uses 10-inch tubeless self-sealing tyres.
The recommended tyre pressure is 42–48 psi.
Are the Ninebot F3 tyres self-sealing?
Yes. The F3 is equipped with 10-inch tubeless self-sealing tyres, designed to reduce the inconvenience caused by small punctures.
Tyre pressure should still be checked regularly.
Does the Ninebot F3 have suspension?
Yes. The Ninebot F3 features a dual suspension system:
- Front hydraulic shock absorber
- Rear rubber torsion shock absorber
This helps improve comfort and stability on uneven urban surfaces.
What braking system does the Ninebot F3 use?
The Ninebot F3 uses a front disc brake combined with a rear electronic braking system.
This provides a combination of mechanical and electronic braking performance.
Is the Ninebot F3 waterproof?
The Ninebot F3 has an IPX6 water-resistance rating.
This means the scooter has been tested against high-pressure water streams under controlled conditions.
However, it should not be submerged in water and should not be charged while wet or in a moist environment.
Can the Ninebot F3 climb hills?
The Ninebot F3 is rated for a maximum slope of approximately 20% under specified test conditions.
Actual climbing performance depends on rider weight, battery level, speed, road surface and environmental conditions.
What type of roads can the Ninebot F3 be used on?
The Ninebot F3 is suitable for mostly smooth roads, normal asphalt or tarmac roads, as well as some partially unpaved roads.
Does the Ninebot F3 have turn indicators?
Yes. The Ninebot F3 features left and right direction indicators controlled directly from the handlebar.
It also supports emergency flashers by pressing and holding the direction indicator button.
Does the Ninebot F3 have a headlight and taillight?
Yes. The Ninebot F3 includes a front headlight, rear taillight and front position lamp.
Does the Ninebot F3 have an automatic headlight?
Yes. The Ninebot F3 supports Auto Headlight mode.
When Auto Headlight mode is selected, the headlight can automatically turn on or off according to ambient brightness.
The Auto Headlight function can also be disabled through the Segway Mobility App.
Does the Ninebot F3 have a dashboard display?
Yes. The Ninebot F3 features a multifunction dashboard that can display information including:
- Current speed
- Riding mode
- Local time
- Trip distance
- Remaining range
- Battery level
- Bluetooth connection
- Turn indicators
- Headlight status
- Cruise Control status
- Traction Control System status
- Warning and error information
Does the Ninebot F3 support Bluetooth?
Yes. The Ninebot F3 supports Bluetooth connection to a compatible mobile device through the Segway Mobility App.
Can I control or customize the Ninebot F3 through the Segway Mobility App?
Yes. The Segway Mobility App supports multiple customizable features, including:
- Light Effects
- Start Speed
- Energy Recovery
- Imperial or Metric Units
- Custom Riding Mode Speed
- Traction Control System (TCS)
- Charging Limit
- Locking Function
- Scheduled Charging
- Custom Button Functions
Can I adjust the speed through the Segway Mobility App?
Yes. The Segway Mobility App supports custom riding mode speed adjustment.
Available settings may vary depending on firmware, app version and regional configuration.
Can I adjust the start speed of the Ninebot F3?
Yes. For safety, the motor normally engages after the scooter reaches approximately 3 km/h.
The Start Speed can be adjusted through the Segway Mobility App.
Does the Ninebot F3 have Traction Control System (TCS)?
Yes. The Ninebot F3 supports Traction Control System (TCS).
The function can be customized through the Segway Mobility App, and the dashboard displays a TCS icon when it is enabled.
Does the Ninebot F3 have Energy Recovery?
Yes. Energy Recovery can be enabled and adjusted through the Segway Mobility App.
The available Energy Recovery settings include Off, Strong and Weak.
When enabled, releasing the throttle provides additional motor deceleration. Energy Recovery assists with slowing down but does not replace the normal braking system.
Does the Ninebot F3 have Cruise Control?
Yes. When riding at 5 km/h or above, press and hold the Cruise Control button for approximately two seconds to activate Cruise Control.
Press the Cruise Control button again, use the throttle or squeeze the brake lever to exit Cruise Control.
Does the Ninebot F3 have Hill-Hold Assist?
Yes. The Ninebot F3 supports Hill-Hold Assist.
When the scooter is completely stopped, Hill-Hold Assist can temporarily lock the driving wheel to help prevent the scooter from moving.
The feature can be activated through the custom button after being enabled in the Segway Mobility App.
Can I customize the button functions on the Ninebot F3?
Yes. The F3 includes a Custom Button that can be configured through the Segway Mobility App for supported quick functions.
Hill-Hold Assist is the default custom-button function.
Can I lock the Ninebot F3 through the app?
Yes. The Ninebot F3 provides several digital locking options through the Segway Mobility App.
These include Digital CodeLock, Pattern CodeLock and Segway AirLock.
What is Segway AirLock on the Ninebot F3?
Segway AirLock allows the scooter to recognize a connected Bluetooth mobile device when it is nearby.
When configured through the Segway Mobility App, the feature provides a more convenient way to unlock and access the scooter.
Does the Ninebot F3 have an anti-theft movement alert?
Yes. The Abnormal Movement Alert can be enabled through the Segway Mobility App.
If abnormal movement is detected while the scooter is powered off, the scooter can sound an alert, lock the driving wheel and flash its lights.
Does the Ninebot F3 support scheduled charging?
Yes. Scheduled Charging can be configured through the Segway Mobility App.
You can select a charging time period and the scooter will automatically begin charging according to the selected schedule when connected to the charger.
Can I set a charging limit on the Ninebot F3?
Yes. The Segway Mobility App supports a customizable charging limit, allowing users to manage battery charging according to their preferences.
Does the Ninebot F3 support Apple Find My?
Yes. The Ninebot F3 supports the Apple Find My network on compatible Apple devices.
This allows the owner to add the scooter to the Find My app and use Apple's Find My network to help locate it.
How many Apple devices can be connected to the Ninebot F3?
The Ninebot F3 can be connected to up to three iOS devices using the same account.
Can I install a seat on the scooter?
Yes. An original compatible seat is available for this scooter and can be installed separately.
The seat is sold separately and is not included with the scooter.
Does the Ninebot F3 have a bell?
Yes. The Ninebot F3 includes a bell operated using the bell button on the handlebar.
Does the Ninebot F3 have a kickstand?
Yes. The Ninebot F3 has a built-in kickstand for convenient parking.
Does the Ninebot F3 need app activation before riding?
Yes. The Ninebot F3 should be activated through the Segway Mobility App before normal use.
Before activation, the scooter will continue to beep and its speed is limited to approximately 15 km/h.
What happens if the Ninebot F3 battery is left unused for a long time?
If the battery level is below 30% and the scooter remains powered off for approximately seven consecutive days, the battery may enter sleep mode.
If this happens, connect the charger for approximately three seconds to reactivate the battery.
What temperature can the Ninebot F3 be used in?
The recommended operating temperature is approximately -10°C to 40°C.
The recommended storage temperature is approximately -10°C to 50°C.
The recommended charging temperature is approximately 0°C to 55°C.
Is the Ninebot F3 suitable for daily commuting?
Yes. With a maximum speed of approximately 32 km/h, up to approximately 55 km of Eco-mode range, front and rear suspension, 10-inch self-sealing tubeless tyres, turn indicators, TCS, Cruise Control, Apple Find My and extensive app connectivity, the Ninebot F3 is well suited for everyday urban commuting.
Is the Ninebot F3 suitable for longer daily trips?
Yes. The 477 Wh battery provides up to approximately 55 km of range in Eco Mode under specified test conditions, making the F3 suitable for riders who need more range for daily commuting.
Is the Ninebot F3 suitable for beginners?
Yes. The Ninebot F3 offers Eco, Drive and Sport modes, allowing less experienced riders to begin with a lower-speed mode and move to faster modes as they gain confidence.
The Start Speed and riding mode speed can also be customized through the Segway Mobility App.
What protective equipment should I wear when riding the Ninebot F3?
Segway recommends wearing a properly fitted helmet, elbow pads and knee pads while riding.
Can I carry a passenger on the Ninebot F3?
No. The Ninebot F3 is designed for one rider only. Do not carry passengers while riding the scooter.
Can I ride the Ninebot F3 in the rain?
Although the Ninebot F3 has an IPX6 water-resistance rating, Segway advises riders not to ride the scooter in rain, through puddles or through standing water.
Can I test ride the Ninebot F3 before purchasing?
Yes. If you are not sure whether the Ninebot F3 is suitable for you, we recommend visiting us for a test ride before purchasing.
This allows you to check the scooter's size, riding position, acceleration, suspension, braking and overall comfort in person.
How long is the warranty and what is covered?
The Ninebot F3 comes with a 12-month warranty.
The warranty covers eligible defects in materials or workmanship under normal use. Please refer to our Warranty Policy for full coverage, exclusions and warranty claim procedures.
Do you offer delivery, and can I pick up the Ninebot F3 directly?
Yes. We offer free delivery within the UAE.
You are also welcome to visit us and collect the Ninebot F3 directly from our location.
Shipping & Delivery
Shipping & Delivery
At uae-scooters, we are committed to providing a seamless and reliable shipping experience for our valuable customers in the UAE and internationally. Please read our shipping policy carefully to understand the shipping methods, delivery timeframes, shipping costs, and other important details.
Shipping Methods: We offer the following shipping methods:
- Standard Shipping: This is our default shipping method for all orders. It is available for both domestic and international shipments.
- Expedited Shipping:Only available in Dubai-Sharjah-Ajman-will be delivered on the same business day.
Shipping Costs: Domestic UAE
- Standard Delivery: Free for all orders with a total value exceeding AED 1,000.
- Expedited Shipping: 80 AED Per Order(Dubai-Sharjah-Ajman)
Delivery Timeframes:
For standard shipping within the UAE (all cities except rural areas):
- Orders placed before 4 pm will be delivered the next business day.
For Expedited Shipping within Dubai -Sharjah-Ajman will be delivered on the same business day.
Order Processing and Tracking:
After placing an order, please allow one working day for order processing and packing, except on public holidays. You will receive a confirmation email once your order is confirmed. When your package is ready to ship, we will send you a shipping confirmation email that includes the tracking number. You can use the tracking number to monitor the progress of your shipment.
International Shipping:
We also offer international shipping to select countries. Please find the shipping timing and fees for specific destinations below:
KSA (Saudi Arabia):
Standard Shipping Fees:
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AED 350.00 per box of scooters (0–50 KG) — applicable to Riyadh, Dammam, Jeddah, Madina, Makkah, Al Qasim, and Jubail.
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AED 550.00 per box of scooters (0–50 KG) — applicable to rural cities including Abha, Noem, and Turaif.
Estimated Delivery Time:
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1 – 3 working days — Delivery to Riyadh, Dammam, Jeddah, Madina, Makkah, and Al Qasim.
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3 – 5 working days — Delivery to Jubail, Abha, Noem, and Turaif.
Additional Notes:
All deliveries are handled through our verified logistics partners, with real-time tracking and doorstep delivery available across KSA.
Oman:
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Delivery Time:
Estimated delivery time based on customer locationsAll destinations: 2-10 business days.
- Shipping Fees: AED 250.00 for packages weighing 0-50kg, AED 350.00 per package for packages weighing above 50kg.
Egypt :
- Delivery Time: 3-8 working days for products weighing less than 2kg, 7-14 working days for products weighing more than 2kg.
- Shipping Fees: AED 150 for packages weighing 0-1kg, AED 550.00 per box of scooters.
Kuwait:
- Delivery Time: 10-20 days by land.
- Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 350.00 per package for packages weighing above 5kg.
Bahrain, Qatar:
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Delivery Time:
Estimated delivery time based on customer locationsAll destinations: 2-18 business days
- Shipping Fees: AED 250.00 per package for packages weighing above 0-50kg. AED 400.00 per package for packages weighing above 50kg.
Please note that all international shipping timeframes are approximate and subject to customs clearance and other factors beyond our control.
If you have any questions or require further assistance regarding shipping, please don't hesitate to contact our customer support team. We are here to help!
Working hours: 9 am–7:30 pm, Monday to Saturday
Mob&Whatsapp:+971585639966
Email: riding@uae-scooters.com
Warranty
Warranty
Warranty Policy
12-Month Warranty
All new products purchased from UAE-Scooters come with a 12-month limited warranty, unless otherwise stated on the product page.
The warranty covers eligible defects in materials or workmanship under normal use during the warranty period.
Warranty Start Date
The warranty period begins on the date of delivery or the date of collection, depending on how the order is received.
Customers should keep their invoice, order confirmation, or other proof of purchase for warranty verification.
What Is Covered by the Warranty?
The warranty covers defects in materials or workmanship that occur under normal and intended use during the warranty period.
If a fault is confirmed to be covered under warranty, UAE-Scooters will repair or replace the defective part or product, where appropriate, at no repair cost to the customer.
What Is Not Covered by the Warranty?
The warranty does not cover damage, faults, or wear caused by normal wear and tear, misuse, accidents, improper use, or external factors.
The following are specifically excluded from warranty coverage:
- Flat tyres or punctures
- Brake pads and other normal wear-and-tear parts
- Water damage
- Crash or accident damage
- Intentional damage
- Damage caused by pushing the product beyond its designed limits
- Burnt controllers, wiring, motors, or electrical components caused by excessive or continuous acceleration, overloading, or improper use
- Misuse or improper operation
- Lack of maintenance
- Improper storage
- Exceeding the stated rider or weight limit
- Damage caused by unauthorised repair or servicing
- Repairs carried out by third parties without prior approval from UAE-Scooters
- Attempts to repair the product at home where such repairs cause or contribute to the fault
- Attempts to flash, modify, reset, unlock, or alter the product's software or firmware
- Any modifications, upgrades, or alterations not recommended or approved by UAE-Scooters
- Damage resulting from the use of non-approved parts, accessories, chargers, batteries, or components
Unauthorised Modifications and Repairs
Any unauthorised modification, firmware alteration, repair, upgrade, or servicing by a third party may void the warranty if it causes or contributes to the reported fault.
Customers should contact UAE-Scooters before arranging any third-party repair or modification.
Return Shipping Costs for Warranty Service
For approved warranty claims, shipping responsibility is as follows:
- Within the first 30 days: UAE-Scooters will cover the reasonable return shipping cost for the warranty service.
- After 30 days: The customer is responsible for return shipping costs to UAE-Scooters.
Any delivery or collection arrangements must be confirmed with our customer service team before the product is sent.
Warranty Repairs and Replacements
For faults confirmed to be covered under warranty, the product or defective component will be repaired at no repair cost to the customer.
Where repair is not practical, UAE-Scooters may replace the defective component or product at its discretion.
For faults that are not covered by warranty, the customer will be responsible for any applicable repair, parts, labour, collection, and shipping costs.
A quotation may be provided before non-warranty repair work begins.
Warranty on Replacement Products or Parts
A replacement product or replacement part does not restart or extend the original warranty period.
Any replacement product or part will be covered only for the remaining period of the original warranty.
How to Make a Warranty Claim
To submit a warranty claim, please contact our customer service team by email:
Please include the following information:
- Your invoice, order number, or proof of purchase
- Your name and contact details
- Product model
- A clear description of the issue
- Photos showing the product and the fault
- Video evidence where necessary to demonstrate the issue
Once your claim is received, the UAE-Scooters support team may contact you for additional information, troubleshooting, photos, videos, serial numbers, or diagnostic details.
Warranty claims should be submitted by email rather than by telephone, as photos, videos, and written information are normally required in order to assess the claim properly and provide a faster resolution.
Inspection and Diagnosis
UAE-Scooters may require the product to be inspected before confirming whether the issue is covered under warranty.
If inspection shows that the fault is caused by misuse, accidental damage, water damage, unauthorised modification, improper maintenance, or another excluded condition, the claim may be treated as a non-warranty repair.
Any applicable repair or service charges will be communicated to the customer before chargeable work is carried out.
Customer Responsibilities
Customers are responsible for using, storing, charging, and maintaining the product according to the manufacturer's instructions.
Failure to follow the manufacturer's operating, maintenance, charging, storage, or safety instructions may affect warranty eligibility where such failure causes or contributes to the fault.
Proof of Purchase
A valid invoice, order confirmation, or other acceptable proof of purchase may be required before warranty service can be provided.
UAE-Scooters reserves the right to verify the purchase date and product serial number.
Important Disclaimer
This warranty is limited to defects in materials and workmanship under normal use.
It does not cover normal wear and tear, consumable items, accidental damage, misuse, water damage, overloading, unauthorised repair, firmware modification, or other excluded conditions listed above.
Nothing in this warranty policy is intended to limit any mandatory consumer rights that may apply under UAE law.
Segway Ninebot F3 Features
Segway F3 Life Style
Know More About The Scooter
Order online and pick up in store, or bring your scooter for repair, spare parts, tire change or warranty assistance.