Xiaomi Electric Scooter 5 Pro – Power, Performance, and Comfort Combined

• Front Dual-Spring Shock Absorbers
  The advanced front dual-spring shock absorbers reduce vibrations from rough terrain, ensuring a smooth, stable, and comfortable ride on city streets, cobblestones, or uneven surfaces.
• Powerful 400W Motor with 1000W Peak Output
  The high-performance 400W motor delivers strong acceleration and effortless hill climbing, tackling inclines up to 22% while maintaining a smooth, reliable ride for urban commuting and long-distance travel.
• Extended 60km Travel Range
  Equipped with a 477Wh battery, the scooter offers a 60km range on a single charge, making it ideal for long commutes. Energy-efficient technology maximizes battery life for uninterrupted rides.
• Three Speed Modes for Versatile Riding
  Easily switch between Walking (6km/h), Standard (20km/h), and Sport (25km/h) modes to adapt to different riding conditions, ensuring optimal speed control for urban environments.
• Durable 10-Inch Tubeless Tires
  Wide, puncture-resistant 10-inch tubeless tires provide superior grip, stability, and shock absorption, enhancing ride comfort and safety on various terrains, including wet or rough roads.
• Dual Braking System for Maximum Safety
  The front E-ABS regenerative braking and rear drum brake ensure quick, responsive stopping power, delivering enhanced control and safety in diverse road conditions.
• Integrated Direction Indicators & LED Lighting
  Built-in front and rear turn signals, a high-brightness headlight, and a large rear tail light improve visibility and alert pedestrians and vehicles for safer night riding.
• Rugged Carbon Steel Frame
  The high-strength carbon steel frame supports up to 120kg, offering durability, structural integrity, and a sleek design for long-lasting performance in urban environments.
• IPX5 Water Resistance for All-Weather Riding
  IPX5-rated water resistance protects against splashes and light rain, ensuring reliable performance in various weather conditions without compromising safety.
• Smart Xiaomi Home App Integration
  Monitor speed, battery life, and ride statistics via the Xiaomi Home app. Features include remote locking, firmware updates, and customizable settings for a personalized experience.
• User-Friendly Multi-Functional Dashboard
  The integrated dashboard displays real-time speed, battery level, and ride mode, allowing riders to easily track essential information at a glance.
• Fast Charging in 9 Hours
  The efficient charging system fully charges the battery in approximately 9 hours, ensuring your scooter is ready for long rides whenever needed.

Battery Specifications

| Battery Model | T2336-BD4A | | Rated Capacity | 10.2Ah / 477Wh | | Charging Temperature | 0℃ to 40℃ |

Adapter Specifications

| Max. Output Power | 70W | | Input Current | 2A Max | | Output Current | 1.3A | | Input Voltage | 100-240VAC | | Max. Output Voltage | 54.6VDC |

Package Contents

• Xiaomi Electric Scooter 5 Pro ×1
• Power Adapter ×1
• T-handle Allen Key ×1
• Screws ×5
• User Manual ×1
• Important Information & Specifications

At uae-scooters, we are committed to providing a seamless and reliable shipping experience for our valuable customers in the UAE and internationally. Please read our shipping policy carefully to understand the shipping methods, delivery timeframes, shipping costs, and other important details.

Shipping Methods: We offer the following shipping methods:

• Standard Shipping: This is our default shipping method for all orders. It is available for both domestic and international shipments.
• Expedited Shipping:Only available in Dubai-Sharjah-Ajman-will be delivered on the same business day.

Shipping Costs: Domestic UAE 

• Standard Delivery: Free for all orders. 
• Expedited Shipping: 80 AED Per Order(Dubai-Sharjah-Ajman)

Delivery Timeframes:

For standard shipping within the UAE (all cities except rural areas):

• Orders placed before 4 pm will be delivered the next business day.

For Expedited Shipping within Dubai -Sharjah-Ajman will be delivered on the same business day.

Order Processing and Tracking:

After placing an order, please allow one working day for order processing and packing, except on public holidays. You will receive a confirmation email once your order is confirmed. When your package is ready to ship, we will send you a shipping confirmation email that includes the tracking number. You can use the tracking number to monitor the progress of your shipment.

 International Shipping:

We also offer international shipping to select countries. Please find the shipping timing and fees for specific destinations below:

Oman:

• Delivery Time: 3-15 days by land.
• Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 350.00 per package for packages weighing above 5kg. 

Egypt :

• Delivery Time: 3-8 working days for products weighing less than 2kg, 7-14 working days for products weighing more than 2kg.
• Shipping Fees: AED 150 for packages weighing 0-1kg, AED 550.00 per box of scooters.

KSA (Saudi Arabia):

• Delivery Time: 3-5 working days for products weighing less than 2kg, 7-14 working days for products weighing more than 2kg.
• Shipping Fees: AED 150 for packages weighing 0-1kg, AED 550.00 per box of scooters.

Kuwait:

• Delivery Time: 10-20 days by land.
• Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 350.00 per package for packages weighing above 5kg. 

Bahrain, Qatar:

• Delivery Time: 7-20 days by land.
• Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 450.00 per package for packages weighing above 5kg. 

Please note that all international shipping timeframes are approximate and subject to customs clearance and other factors beyond our control.

If you have any questions or require further assistance regarding shipping, please don't hesitate to contact our customer support team. We are here to help!

Working hours: 9 am–7:30 pm, Monday to Saturday 

Mob&Whatsapp:+971585639966

Email: riding@uae-scooters.com

12-Month Warranty
All new products come with a 12-month warranty.

Warranty Start Date
The warranty starts on the delivery date or collection date.

What is covered by the warranty?

The warranty covers any defects in material or workmanship under normal use during the Warranty Period.

Exclusions

The warranty does not cover:

• Flat tires, brake pads, water damage, crashes ,intentional damage( pushing the product beyond its limits (burnt control boards/wires and/or motor due to excessive on-going acceleration),)
•  Misuse,Lack of maintenance or improper storage.
• Exceeding weight limits
• Repair from unauthorised third-party without the consent from UAE-scooters or attempts to repair the product at home
•  attempts to ‘flash’ or reset a product’s software/firmware
• Any modifications or upgrades not recommended by uae-scooters

Return Shipping Costs For Service

• Within 90 days: Uae-scooters covers return shipping.
• After 90 days: Customer covers Return shipping costs.

Replacement and Repairs

• Covered issues: Product repaired at no cost.
• Non-covered issues: Customer pays for shipping and repairs.

Warranty on Replacements

• The warranty does not reset with replacements. Replacement parts are covered for the remainder of the original warranty period.

How to making a warranty claim?

To make a warranty claim ,please contact our customer service by email -riding@uae-scooters.com and attach your invoice or proof of purchase with details of their issue, along with pictures and videos as evidence of a fault.The Customer will be contacted by the Uae-scooters support team to discuss the issue in more depth. Warranty claims cannot be reported through the phone as it is essential to receive all the media files mentioned above for a prompt resolution.

Disclaimer: The Warranty policy applies only in UAE. International order does not apply